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Gate Pass Self Service Kiosk, in Collaboration with JFK Terminal 4

Aptaero, in collaboration with long time customer JFK Terminal 4, have designed and deployed an extension of the existing Gate Pass Issuance platform into a self service channel. This solution was unique as it leveraged decommissioned APC kiosk hardware, repurposing them into a convenient way for temporary visitors to the terminal to obtain their gate pass without needing to visit the security office.

Streamlined Access to the Sterile Concourse

Eliminate the need for staffing security offices where contractors, non SIDA badged workers and airport visitors need to journey to in order to retrieve a gate pass. Leverage existing airport CUSS kiosks or deploy cost effective dedicated Gate Pass kiosks anywhere in the airport. Pre-enroll expected visitors ahead of time, allowing them to go directly to a kiosk, validate their credentials and vet against a Secure Flight in a quick process that ends in a gate pass printing for them to proceed to the checkpoint.

We have really enjoyed working with the Aptaero team for the past several years. The teams have continuously partnered with us to drive innovation in our terminal security processes, ensuring the vetting process is customer friendly and secure at the same time. They continue to impress with their ability to think outside the box and assist JFKIAT with meeting the rigorous demands of aviation security.

Stacey Lora, VP Safety & Security

For more information on our Gate Pass offering or to inquire about how to implement self service gate pass issuance technology, please reach out to us.

About Aptaero:

Aptaero is a leading provider of cutting-edge technology solutions to airlines, airports, and ground handlers around the world. Headquartered just a short 15 minute drive from Chicago O’Hare International Airport (ORD). Over 60 airlines, airports and ground handlers across the globe trust Aptaero daily to provide mission critical operational and passenger handling solutions.

About JFK Terminal 4:

T4 is the largest terminal at New York’s John F. Kennedy International Airport and the only privately operated terminal in the United States. Covering nearly two million square feet, T4 is home to 34 airlines, has over 12,000 employees, and serves more than 21 million passengers each year.  For more information on JFK T4, please visit their site.